by Steve Laube
You may have noticed that our website has been having some trouble these past few weeks. The entire site was down three times, once for 48 hours. And then at other times it was running very slow.
We think we’ve traced the problem to the fact that the site is now five years old. (My first blog post was June 24, 2009.) Apparently the infrastructure of the site is starting to fray at the edges. In addition, certain plug-ins that were created back then are showing their age as well because they are unable to be upgraded. Feels like a form of forced obsolescence.
I’m so very glad I have the team of AuthorMedia to support our site when these things happen. They are quick on the task and take it as a personal mission to get things fixed.
Maybe your site is feeling its age? Or your phone isn’t a “smart” one. Or your computer is starting to act sluggish? Or you no long trust your back up?
What do you do?
We had a client who lost their entire manuscript the day of their deadline. Poof. It was gone. The thumb drive was wiped clean. And because they had used a borrowed laptop the author didn’t know it was programmed to empty the trash each time it was rebooted. The author had moved the manuscript to the trash after emailing it to the publisher because they needed to return the laptop. Unfortunately the file that went to the publisher was not the final version but was an earlier version containing only 20% of the final manuscript.
The tragedy of this story is that the publisher had to declare the author in breach of contract and cancel the project because this was the last of three extensions given on the deadline. There was no more leeway.
Technology failed. Sure, in this case, there was human error involved. But the human thought their technology had their back.
We all know we are supposed to back things up. I even have clients who email me their manuscript saying “don’t look at it, just archive it so I know of another place where it is stored.” But are you unyielding in your fervor to back up your work? I hope so.
But what about when your other tech doesn’t work. What do you do?
Share in the comments below. Maybe our community of writers can help each other survive and thrive a little bit better.